Product Changelog
A chronological record of new platform capabilities, portal releases, and operational improvements shipped to PropCanopy.
Resident Community: Bulletin Board, HOA Voting & Building Documents
Community features for the resident portal: a building bulletin board with manager moderation, HOA ballots with confidential voting, shared building documents, notification and language preferences, navigation built for phones, and announcement publishing from the back office.
Residents post classifieds, recommendations and lost-and-found notices to their own building, with prices in your account currency and threaded replies. Property managers can take a post down with a reason the author sees, and put it back.
Put board measures to the owners with one vote per unit. Residents see the running result rather than how their neighbours voted, and a ballot moves through draft, open and closed so its terms are settled before voting begins.
Publish bylaws, insurance certificates, house rules and meeting minutes per property, so residents see the documents that apply to the building they live in.
Residents choose which updates reach them on which channel, set the language they read the portal in, and keep their phone and emergency contact details current.
A bottom navigation bar and slide-out menu on small screens, so the portal is as quick to move around on a phone as it is on a desktop.
Compose an announcement in the back office, choose which properties receive it, and publish it straight to the resident notice board.
Financial Intelligence, Ledger Importer & Incident Broadcasts
Advanced ledger operations, multi-entity historical batch importing, executive investment analytics (NOI, Cap Rate, EGI), and scoped resident communication.
Dynamic real-time KPI metrics for Effective Gross Income (EGI), Operating Expenses (OpEx), Net Operating Income (NOI), Cap Rate, and Net Cash Flow.
Instant date range filtering across Month, Quarter, T3, T12, Trailing Year, and Custom periods aligned with IRS Schedule E categories.
Automated CSV/Excel import engine for migrating historical charges, payments, expenses, and tenant balances with instant validation.
Targeted broadcast engine allowing property managers to distribute notices to specific properties, buildings, or unit tiers with verified read receipts.
Instant communication center for broadcasting emergency repairs, scheduled utility shutoffs, and elevator maintenance via email and in-app notices.
Contractor Hub & Maintenance State Machine
Ticket-grade maintenance workflows, contractor dispatching, trade compliance tracking, and the dedicated Contractor Hub application (pro.propcanopy.com).
Standalone application for tradespeople and contractors to review dispatched work orders, accept jobs, schedule repairs, and upload invoices.
Strict transition guards: Submitted → Triage → Dispatched → In Progress → Review → Completed, preventing invoice drift and unapproved spend.
Automatic reconciliation of contractor invoices with property expenses and billable tenant maintenance charges.
Centralized directory tracking trade licenses, W-9 tax forms, liability insurance expiration, and active job capacity.
Strict separation of resident-facing status notes from confidential internal management notes.
Dedicated Resident Portal & Community Experience
Resident-facing application (portal.propcanopy.com) featuring digital rent payments, autopay enrollment, maintenance tracking, and multilingual UI.
Modern mobile-first living experience with digital lease documents, payment history, and instant support.
Self-service Stripe & ACH checkout with instant payment receipts, recurring autopay, and split-payment visibility for roommates.
Step-by-step triage form with photo attachments, entry permission checkboxes, and real-time contractor ETA tracking.
Dynamic localization engine supporting English, Spanish, and French with server-persisted resident language preferences.
Platform Infrastructure & Production Document Vault
High-availability delivery queues, multi-channel notification dispatchers, and encrypted document storage.
Reliable multi-channel delivery worker for transactional emails, maintenance updates, and tenant alerts with automatic retry.
Secure encrypted document storage with signed URLs for lease agreements, government IDs, and move-in condition photo inspections.
Institutional-grade database security policies ensuring complete separation between property portfolios and stakeholder portals.
Core Property Operating System & General Ledger
Foundational property operating system: immutable double-entry ledger, multi-unit properties, primary payer lease architecture, and automated rent engine.
Replaced mutable balance columns with transactional debits, credits, and historical balance snapshots matching bank reconciliations to the cent.
Atomic lease creation linking all room residents while designating a single primary resident responsible for billing and legal obligations.
Scheduled recurring rent generator with idempotency keys and calendar-accurate pro-rata move-in calculations.
Server-side PDF compilation endpoint formatting live lease covenants, pet addenda, and payment schedules ready for signing.
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